FAQ

  • Please visit the Leadership page of our website.
  • You may purchase shares of CYS common stock through your brokerage account or through CYS’s Dividend Reinvestment and Share Purchase Plan (“DRSPP”). For more information, please visit the DRSPP Information page of our website.
  • If you hold your shares in certificate form, contact our transfer agent, contact Computershare Trust Company at (800) 622-6757 in the U.S. and Canada, or (781) 575-4735 outside U.S. and Canada, for assistance. If your shares are held through a brokerage firm, contact the firm with your request.
  • CYS is covered by a number of Street analysts. Please visit the Analyst Coverage page of our website.
  • CYS hosts conference calls following the reporting of its quarterly financial results. Stockholders may listen to the call live, or alternatively, access a recording of the call. To better understand our financial results, each quarter we provide a Supplemental Earnings presentation available at http://www.cysinv.com/phoenix.zhtml?c=211651&p=irol-irhome.
  • CYS typically hosts its Annual Meeting of Stockholders in May.
  • CYS makes available or distributes its Annual Report, Proxy Statement, and Proxy Card to stockholders in advance of its Annual Meeting of Stockholders. Individuals wishing to receive quarterly earnings releases, SEC filings, and other news directly from the company throughout the year may sign up on the Investor Alerts page at [ ]. Please visit the Annual Reports page of our website.
  • No. CYS is a REIT, and is required to provide its stockholders with dividend information on Form 1099.
  • CYS typically pays common stock dividends quarterly. The common stock dividend is typically declared several weeks prior to each calendar quarter end, and the dividend is typically paid shortly after the end of the quarter.
  • CYS Series A Preferred Stock pays quarterly cumulative dividends on the 15th day of each January, April, July and October (provided that if any dividend payment date is not a business day, then the dividend that would otherwise have been payable on that dividend payment date will be paid on the next succeeding business day) at the rate of 7.75% per annum of the $25.00 liquidation preference.
  • CYS Series B Preferred Stock pays quarterly cumulative dividends on the 15 day of each January, April, July and October (provided that if any dividend payment date is not a business day, then the dividend that would otherwise have been payable on that dividend payment date will be paid on the next succeeding business day) at the rate of 7.50% of the $25.00 liquidation preference.
  • The stock must be purchased prior to the ex-dividend date. The ex-dividend date typically is the trading day immediately preceding the record date.
  • CYS’s Dividend Reinvestment and Direct Stock Purchase Plan (the “Plan”) provides our stockholders with a simple and convenient method of reinvesting cash dividends and distributions and purchasing shares of our common stock. By participating in the Plan, you may purchase shares of our common stock by reinvesting some or all of the cash dividends and distributions that you receive on your shares of our common stock. You may also make optional cash purchases of shares of our common stock of between $50 and $10,000 per month and, with our prior approval, in excess of $10,000 per month. The optional cash purchase component of the Plan permits current stockholders and new investors to purchase shares of our common stock on a monthly basis in amounts, subject to certain exceptions, ranging from $50 to $10,000 or, with our prior approval, in excess of $10,000.

  • Computershare - Investor Services
    P.O. Box 505000
    Louisville, KY 40233
    1 (800) 733-5001 (U.S. and Canada)
    1 (781) 575-2879 (Outside U.S. and Canada
    www.computershare.com/investor
  • The Plan is an “opt-in” plan. If you are a registered holder of our common stock, you may join the Plan by completing and signing an enrollment form and returning it to the Plan Administrator or by going online to the Plan Administrator’s website, www.computershare.com/investor. If you are enrolling for dividend reinvestment, the enrollment form must be received by the Plan Administrator prior to the dividend record date in order to take effect as of the related dividend payment date. A dividend record date is, with respect to any dividend declared by our Board of Directors, the date set by our Board of Directors for determining stockholders of record entitled to receive the dividend.
  • If you hold shares with a broker (beneficial owner), that is your shares are held on the books of the Plan Administrator in the name of a broker, bank or other nominee (a “Nominee”), your dividends will be reinvested automatically by the Nominee in additional shares under the Plan only if your Nominee provides such a service and you elect to participate in the Plan. Many Nominees do not provide such a service and routinely request dividends to be paid in cash on all shares registered in their names. Therefore, if your shares are held for your account by a Nominee and you would like to participate in the Plan, then, in addition to enrolling in the Plan as discussed in the previous paragraph, you must either make appropriate arrangements for your Nominee to participate on your behalf, or you must become a stockholder of record by having a part or all of your shares transferred to your own name. If your shares are held in the name of a Nominee, you should contact the Nominee for details.
  • If you are a new investor, that is, you do not currently own shares of our common stock, you may join the Plan in either of the following ways: (a) Going to the Plan Administrator’s website at www.computershare.com/investor, and following the instructions provided for opening a Plan account online. You will be asked to complete an Online Initial Enrollment Form and to submit an initial optional cash purchase between $250 and $10,000. To make an initial optional cash purchase you may authorize a one-time online bank debit from your U.S. bank account or you may authorize a minimum of five consecutive monthly automatic deductions of at least $50 each from your U.S. bank account. (b) Completing and signing an Initial Enrollment Form and submitting an initial investment in the amount between $250 and $10,000. To make an initial optional cash purchase in this manner, you may enclose a check, payable in U.S. funds and drawn against a U.S. bank, to “Computershare—CYS Investments, Inc.” or you may complete the enclosed direct debit authorization form and authorize a minimum of five consecutive monthly automatic deductions of at least $50 each from your U.S. bank account by following the instructions provided.

    If you are enrolling by making an optional cash purchase of less than $10,000, the enrollment form and investment funds must be received by the Plan Administrator at least two business days before the date such funds are to be invested for a particular month. Enrollment forms may be obtained at any time by telephonic, Internet or written request to the Plan Administrator.
  • We will pay all administrative costs associated with the reinvestment of dividends under the Plan. There are no transaction or processing fees, expenses or service charges under the Plan in connection with such purchases; however, if you enroll in the Plan through a broker, bank or other nominee, they may charge you a fee for participating on your behalf. If the Plan purchases shares with reinvested dividends in market transactions instead of directly from us, we will pay any brokerage fees or commissions on such purchases.

    For the optional cash purchase part of the Plan, the Plan Administrator will charge participants a processing fee of $0.05 per share purchased in connection with any optional cash payments made under the Plan. The processing fee includes any brokerage commissions that the Plan Administrator is required to pay. In addition, the Plan Administrator will charge participants a $5 transaction fee for optional cash payments made by check or one-time online ACH, and a $2.50 transaction fee for each optional cash payment made by recurring debit from a U.S. bank account.
  • Dividend Reinvestments.
    In the months in which dividends are paid, dividends will be invested beginning on the dividend or distribution payment date. If the shares of our common stock are to be newly issued or treasury shares, such shares will be issued or delivered on the dividend or distribution payment date. If our shares of common stock are to be purchased by the Plan Administrator in the open market, the Plan Administrator will make every effort to invest any dividends it receives promptly beginning on each dividend or distribution payment date, and in no event later than thirty days from such date, except where necessary under any applicable federal securities laws.

    Initial and Optional Cash Purchases up to $10,000.
    For common stock acquired directly from us, the purchase date will generally be on the 25th calendar day of each month, or the next trading day if the 25th day is not a trading day. For common stock acquired in market transactions, purchases will begin on the 25th calendar day of each month, or the next trading day if the 25th day is not a trading day, and will be completed no later than thirty-five (35) days following such date, except where reinvestment of such funds at a later date is necessary or advisable under applicable securities laws. The Plan Administrator will commingle all funds received from participants. Once a participant has placed an order, he or she may not request a cash refund or otherwise change the order.

    No interest will be paid on funds pending investment held by the Plan Administrator.

  • If your shares are held with a broker, please contact your broker directly. If you are a stockholder of record, please contact our transfer agent:

    Computershare – Investor Services
    P.O. Box 505000
    Louisville, KY 40233
    1 (800) 733-5001 (U.S. and Canada)
    1 (781) 575-2879 (Outside U.S. and Canada)
    www.computershare.com/equiserve
  • You can contact CYS via telephone (617) 639-0440 or email (info@cysinv.com). Richard Cleary, our Chief Operating Officer, will assist you with your questions regarding the Company and will provide financial reports upon request.